Refund policy

90-Day Money-Back Guarantee
We want you to love your Wanderest cane seat. If you are not completely satisfied, you can return it within 90 days of delivery for a full refund of the product price, no questions asked.

How to start a return
Contact us through our Contact page with your order number. We will reply with the return instructions and address. Items sent back without first requesting a return cannot be accepted.

Condition of returned items
Please return the product with all its parts. Normal use during the trial period is fine.

Damaged or wrong items
Please inspect your order on arrival. If the item is defective, damaged or not what you ordered, contact us right away so we can make it right.

Refunds
Once we receive and check your return, we will notify you and refund the original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or card issuer.